Information Centre

Window and Door Glass

• All glass surfaces should be kept clean by prompt removal of all dirt.
• Use clean water and soft clean rags as buttons or grit can scratch the glass.
• In some instances, a small amount of mild detergent may be of some benefit. However, DO NOT use any form of abrasive cleaner or household cleaners.
• When using detergent make sure that the surfaces are rinsed well after cleaning to remove any detergent residue.

Refer to our Solar Comfort Cleaning Recommendations for special instructions on maintenance of Low-E coated glass products.

Showerscreen Glass, Mirror and Splashbacks

• Cleaning of showerscreen glass should be performed at least weekly to remove soap stains, which left unclean can etch the showerscreen glass, marking it permanently.
• Glass can be cleaned with a soft clean rag without buttons or grit. Use a few drops of diluted methylated spirits or alternatively a recommended spray on glass cleaner solution, following the manufacturers’ instructions. Excess cleaning solvents should be removed with a squeegee and clean water immediately. Never use abrasive cleaners on glass as this could result in scratching the surface of the glass.
• Check that there is adequate clearance between all glass edges and that buffers and stops are intact.

Powder Coated Aluminium Finishes

• In a rural atmosphere, cleaning may not be needed more frequently than every 6 months.
• In industrial and marine environments, more frequent cleaning (e.g. monthly, every 3 months is necessary)
• It is important that non-abrasive mild detergent solution is used for cleaning.
• Add the non-abrasive mild detergent solution to a bucket of warm water.
• Wet a clean soft, non-abrasive damp cloth then wipe the aluminium.
• Make sure that the surfaces are thoroughly rinsed after cleaning to remove all residues.

Window and Door Rollers

• Remove the sliding panel of the product from the inside of the house. With the window or door partly open, lift the sliding panel up into the head while tilting the bottom of the panel towards you, out over the sill. Slide the panel downwards to remove it from the frame.
• Use a vacuum cleaner with a narrow nozzle to clean the track thoroughly.
• Use a soft rag and water mixed with mild detergent to wipe the track and rollers.
• It is important that rollers are cleaned 3-4 times a year.

Window, Door and Wardrobe Door Tracks

• Excess dirt or grit should be removed from window, door and wardrobe tracks, either by vacuuming or brushing out.
• Windows and doors are designed to allow water into the sill channel, which is then drained through drain holes. The drain holes must be cleared of any obstruction.

Window and Door Hardware

• General periodic maintenance is required on all hardware supplied such as locks, hinges, catches, closers and the like.
• The external finish of hardware must be kept clean by removing any harmful residue (especially salt spray) from the surface using a non-abrasive cleaning agent.
• Internal mechanisms of locks, catches, etc should be kept in good working order by applying a light spray of lubricant (WD40, RP7 or similar).
• Care should be taken during maintenance of internal mechanisms that any finished surface (e.g. paint etc) is well protected to avoid damage.

Frameless Showerscreen Hardware

• The surface of these fittings should always be cleaned with a small amount of detergent in water, followed by a clean water rinse and wiped only with a clean 100% cotton terry cloth towel.
• Never use abrasive cleaners, as scratching will result. Also never use paper towels, paper based wipes, cellulose, plastic sponges or fake chemois cloths, as they are highly abrasive.
• Hinges and fixings are to be checked at least every 6 months to ensure screws have not become loose, and that the hinges operate smoothly.
• Apply a few drops of sewing machine oil to the pivot pin on metal hinges every 6 months.

Insect and Safety Screens

• Clean screens 3-4 times a year.
• Add a small amount of mild detergent to a bucket of warm water.
• Remove the screen from the window. DO NOT attempt to remove screens from the outside or remove them with the sliding panel still in the window.
• Hose the screen down thoroughly. Dip a soft nylon brush into the bucket of water and gently brush the screen.
• Hose down well.
• Allow the screen to dry before replacing in the window

Stainless View™ and Ali-View™ Screens

• Stainless View™ and Ali-View™ screens should be cleaned at frequent intervals as indicated in the table below.
• It is important that non-abrasive mild detergent solution combined with warm water and a clean, soft, non-abrasive cloth, are used for cleaning.
• Hand cleaning is recommended except for multi-storey buildings and large commercial projects where carefully controlled methods to loosen deposits of dirt and grime are required.
• It is essential to finish off the cleaning by thoroughly rinsing all surfaces to remove all residues.
• Fibre brushes may be used to loosen dirt and grime, but abrasive papers such as sand papers or emery paper MUST NOT be used.